General Inquiries

For questions about features, accounts, billing, partnerships, or other non-technical topics, our customer support team is ready to assist. All general inquiries should be directed to our support address.

Primary contact: [email protected]

Developer Submissions

We welcome integrations, SDKs, and partner applications. To ensure a complete review, please provide a concise submission with technical details and the intended use case. Our Platform and Partnerships teams evaluate submissions for security, scalability, and user value.

• Application or integration name
• Overview and intended use case
• Target platforms and compatibility
• Authentication, API endpoints, and data scope
• Primary contact and anticipated rollout plan

Submit details to: [email protected] with the subject line "Developer Submission".

Response Times

We provide timely acknowledgments and clear next steps. Typical timelines to set expectations are:

• General inquiries: acknowledgment within 1 business day; substantive reply within 1-2 business days.
• Developer submissions: acknowledgment within 2-3 business days; substantive feedback within 3-5 business days.
• After-hours and weekends: inquiries are addressed on the next business day.

Note: actual response times may vary with volume and complexity. If a delay is anticipated, we will communicate it promptly in our reply.